NOTE: This award is not open for public voting. The winner will be selected from the finalists in the regional Air Cargo Handling Agent of the Year having exceeded the criteria set for the regional award category.
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* Indicates not open to public voting (see award for more explanation).
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Open To: | Any handler exceeding the criteria for regional handler |
1 | Operational Efficiency: The GHA The terminal's ability to manage high volumes of cargo swiftly and accurately, ensuring quick turnaround times and minimal delays. |
2 | Technological Integration: Implementation of advanced technology in cargo handling, such as automated systems, real-time tracking, and digital platforms that enhance operational efficiency. |
3 | Safety and Security: Adherence to the highest standards of safety and security, including compliance with international regulations and effective risk management practices. |
4 | Customer Satisfaction: Consistent positive feedback from clients regarding the quality of service, communication, and reliability of the terminal operations, skills and training of staff. |
5 | Infrastructure and Facilities: The quality, modernity, and maintenance of the terminal's physical infrastructure, including storage facilities, equipment, and accessibility for different types of cargo. |